Ticketmaster’s message about Wembley disaster

So many Live Nation/Madonna customers are complaining about the horrible experience at Wembley Stadium on September 11 (even though as we previously stressed the Madonna performance was fierce, great and entertaining as usual) that Ticketmaster have published a message for the fans that experienced bad sound or seating positions:

Following consultation with the event organisers, we have been advised that if you wish to raise a concern about the sound quality at the show or your seating position (having watched the show from the seats confirmed to you at the time of booking), you should submit your complaint to

info@livenation.co.uk
where it will be acknowledged and managed.
If you were relocated into alternative seats and were not satisfied with your new seat location, please submit a complaint to Ticketmaster via the ‘Ask A Question‘ tab at www.ticketmaster.co.uk
If your seats appeared to be covered up when you got to them and you were turned away by Wembley staff, again please submit a complaint via the ‘Ask A Question’ tab including details of who informed you that there were no seats for you to sit in.
Following the above guidelines will ensure that your complaint reaches the correct department and receives a response and resolution as quickly as possible.

Thanks to fellow fansite Madonnalicious.